Imagine this—you’re scrolling through Instagram or TikTok, and instead of seeing another polished ad, you come across a regular person raving about a new skincare product. No fancy production, no scripted lines—just genuine excitement. You stop, watch, and before you know it, you’re adding that product to your cart.

That’s the power of user generated video content (UGV). It’s not just changing the way brands market their products—it’s revolutionizing the entire industry. People trust people, not corporations, and brands are catching on fast. If you’re not already leveraging user-generated video, you’re missing out on one of the biggest marketing shifts of the decade.
Now, the questions are—why is user-generated video dominating brand marketing, and how can you make it work for your business?
Let’s break it down!
What Exactly Is User-Generated Video Content?
At its core, user-generated video content is any video about a brand that is created by consumers instead of the company itself. This can be-
Type of User-Generated Video Content | Example |
Product Reviews | Think of a YouTuber testing out the latest smartphone |
Unboxing Videos | Like someone opening an iPhone and giving first impressions |
Tutorials and How-Tos | A beauty influencer showing how to apply a new foundation |
Reaction Videos | Someone trying a viral food trend and sharing their thoughts |
Challenge-based Content | Remember the ALS Ice Bucket Challenge? That was UGV at its best! |
The key here? Authenticity. Unlike traditional ads that feel salesy, user-generated videos feel real!
Why Is User-Generated Video Content So Powerful?

Let’s be real—people don’t trust traditional ads anymore. Studies show that 92% of consumers trust organic, user-generated content more than traditional advertising (Nielsen). And it makes sense.
Would you rather trust a billion-dollar company saying their product is amazing or an everyday person giving their honest opinion?
Here’s why user-generated video is winning the marketing game:-
1. Trust and Authenticity Win Every Time
Consumers have become skeptical of ads. They can spot an overproduced commercial from a mile away. But when they see a real person using a product in an everyday setting, it feels honest. That honesty builds trust, and trust leads to sales.
2. User-Generated Video Drives More Engagement
People don’t just watch UGV—they interact with it. They comment, share, and even create their own versions. Brands that use user-generated videos see a 28% higher engagement rate than those that don’t.
3. It’s the Most Cost-Effective Marketing Strategy
Traditional video marketing costs big money—we’re talking millions for high-quality commercials. But with user-generated video, your customers do the work for you. It’s free content that’s often more effective than what brands create themselves.
4. It Supercharges Your Conversions
A study by Stackla found that 79% of people say UGV highly influences their purchase decisions. Why? Because when people see others enjoying a product, they picture themselves using it too. It’s the ultimate form of social proof.
5. It Makes Your Brand More Relatable
Let’s face it—big brands can feel distant. But when you see someone just like you using a product, it humanizes the brand. Suddenly, it doesn’t feel like a faceless corporation—it feels like a community.
Real-World Examples: Brands That Nailed User-Generated Video Marketing
Still not convinced? Let’s look at some brands that have crushed it with user-generated video content.
1. GoPro – Customers as Content Creators

GoPro doesn’t just sell cameras—it sells experiences. Instead of relying on traditional ads, they encourage customers to share their GoPro footage online. The result? Over 10 million YouTube subscribers and a library of jaw-dropping user-generated videos that make people want to buy a GoPro.
2. Apple – #ShotOniPhone Campaign

Apple took a simple idea—showing off their camera quality—and let users do the work. The #ShotOniPhone campaign encourages people to share their best iPhone photos and videos. It’s genius because it turns everyday users into brand ambassadors, all while proving the iPhone’s camera is worth the hype.
3. Starbucks – #RedCupContest

Every holiday season, Starbucks launches the #RedCupContest, inviting customers to share creative videos and photos featuring their holiday cups. The campaign consistently generates thousands of videos, creating a buzz without Starbucks spending a fortune on ads.
4. Coca-Cola – “Share a Coke” Campaign

Remember when Coke put people’s names on bottles? That campaign exploded because people started posting videos and photos of their personalized Coke bottles. It turned a simple marketing move into a viral sensation.
How to Get Your Customers to Create Videos for Your Brand?
Now, you’re probably wondering—how do you get people to create user-generated video content for your brand? Here’s how:-
1. Start a Hashtag Challenge
Hashtag challenges work because they’re fun, engaging, and easy to join. Nike’s #JustDoIt challenge encouraged people to post videos of themselves pushing their limits, turning everyday users into brand advocates.
2. Offer Rewards and Incentives
People love free stuff. Offer a discount, a giveaway, or a feature on your official social media in exchange for user-generated video content. Sephora, for example, frequently rewards users who post makeup tutorials with free products.
3. Feature User Videos on Your Website and Social Media
When brands showcase UGV on their official platforms, it encourages more people to participate. Airbnb regularly features real traveler videos on Instagram, making their audience feel like part of the brand’s story.
4. Make It Easy for Users to Create Content
Not everyone is a pro video creator. Encourage simple content formats like:=
- Quick testimonials
- Reaction videos
- Short unboxings
- Before-and-after transformations
The easier it is, the more people will join in!
The SEO Power of User-Generated Video Content

Beyond engagement and trust, user-generated video is also a game-changer for SEO. Google loves video content, and brands that leverage UGV see higher rankings.
1. UGV Helps You Rank Higher on Google
According to HubSpot, websites with video content are 53 times more likely to appear on the first page of search results. Adding user-generated video to your website boosts your chances of getting noticed.
2. Increases Dwell Time
Google tracks how long users stay on your page. Videos keep people engaged longer, which tells Google your content is valuable—leading to higher rankings.
3. Generates Backlinks and Shares
Great user videos don’t just live on your site—they get shared and linked across the internet, boosting your brand’s authority.
Here’s a quick comparison of traditional ads vs. User Generated Video
Marketing Strategy | Cost | Engagement | Trust Level |
Traditional Ads | High ($$$) | Moderate | Low |
Influencer Marketing | Medium ($$) | High | Moderate |
User-Generated Video | Low ($) | Very High | Very High |
Note: Do you want to know more about marketing and advertising? We have covered a few topics on it. Go through the following articles for more info-
- How AI is transforming the Marketing Landscape?
- Moment Marketing Explain with Examples
- Emotional Marketing: How Brands Win Hearts (and Wallets)?
- Customers vs Influencers Marketing: Which drives better buying choices?
- Longer Video Ads vs Shorter Video Ads: Which works better?
Final Thoughts: The Future of User-Generated Video Content Marketing
The rise of user generated video content is more than a trend—it’s the future of brand marketing. Social media platforms like TikTok, Instagram Reels, and YouTube Shorts have made it easier than ever for consumers to create and share videos, and brands that embrace this shift will thrive.
If you’re a brand looking to connect with your audience, build trust, and increase sales, user-generated video isn’t optional—it’s essential. So, the question isn’t if you should use UGV, but how soon you can start.
Ready to harness the power of your customers? Your next viral marketing campaign might just be one user-generated video away!
Thanks for reading 🙂